HIPAA-Compliant Healthcare Answering Services and Call Center Solutions
While you serve patients, our healthcare answering services can help you manage inbound calls. Patients calling your office will receive the same positive and attentive experience, through a private and secure call with Appletree Answers acting as an extension of your office staff.
Let us care for you!
Appletree’s 24 hour healthcare call center services offer compassionate and understanding live interaction with your brand around the clock. With years of experience, our Patient Experience Experts act as a calming and sympathetic voice for patients and family members and is attentive to privacy and sensitivity concerns.
Doctors & Physicians
Whether you are a solo practitioner or part of a larger practice, our HIPAA-compliant answering services can be customized to your specifications. We answer quickly and provide patients with a friendly, knowledgeable encounter. We’ll take messages, alert the proper on-call staff when appropriate, and even schedule appointments with our healthcare virtual receptionist service.
Clinics and hospitals across the country rely on our call center solutions to improve their communications processes and enhance patient care. We provide a variety of different call handling options based on your requirements. Our services are available during the day, after hours, weekends, on a 24/7 basis, or whenever you want additional call support.
Extend your dentist office so your patients receive world class service no matter when they call. Appletree offers a dental answering service and specializes in providing 24/7 answering services to dental and medical offices. Our award winning and experienced Customer Experience Experts know exactly how to respond to medical related calls and follow a customized script based on the needs of your particular dentist office.
Hospice & Home Healthcare
With Appletree’s 24 hour hospice and home healthcare answering services, nurses, care givers, and administrators will appreciate our delivering messages quickly and efficiently.
Take the first step to offer attentive, around the clock support with healthcare answering services.
Our live telephone healthcare answering services are completely confidential and secure, allowing non-urgent appointments to be scheduled by Appletree’s 24 hour Patient Experience Experts while medical emergencies are disseminated and dispatched immediately to the correct on-call professional. Our customized approach to managing customer communications consistently with the added assurance that our Customer Experience Experts are knowledgeable on the unique needs of your specific medical field should give you peace of mind that your patients are in good hands with Appletree. Click here to learn more about our Services & Solutions