Answering Services
Expanding your business footprint amongst growing competition in the market while maintaining quality of life as a business owner often hinder business growth and profitability due to limited resources and an already stretched thin staff taking on expanded responsibilities. Appletree provides live telephone answering services with a wide array of highly customizable communication solutions that are designed to mimic your standard business protocols while acting as an extension of your company brand 24 hours a day, 7 days a week.
Appletree Answering Service Features
24/7 answering services accept all incoming calls, ensuring your business never closes
Bilingual experts best serve your market demographic and expand your market potential
Customized scripting and escalation messaging match the way your business runs today
Message delivery via phone, voicemail, fax, email or text built on your communication preferences
Daily summary report takes the work out of manually filtering calls or messages
Web portal accessibility for customer call reporting and intelligence gives you deeper insight into your customers
Live telephone answering services through Appletree Answers provide highly customizable answering solutions designed with insight into your specific industry and your customers. Knowing what services are available and understanding these services are important in choosing the best option that will provide exceptional experiences for you and your customers.
Our Advanced Technology
Appletree’s telephone answering service utilizes the latest in advanced call center technologies. Our call center services are equipped with some of the most powerful and user-friendly software applications available. These applications are designed to enhance your telephone answering service experience by allowing you to easily communicate important information to our Customer Experience Experts so that they can accurately and professionally represent your company every time.