Anaheim Call Center. Nationwide Coverage, Local Presence
With years of experience in the answering service industry, Appletree Anaheim is located downtown in the heart of the Colonial District. Minutes from Disneyland, you will also find West City Hall, East City Hall and the Chamber of Commerce nearby. Appletree Anaheim provides full bilingual services, specializing in order entry, outsourced customer support, and after-hour dispatching. Located in Orange County, Appletree Anaheim provides 24/7 live inbound call center service with message delivery options that include calls, emails, faxes and text messages.
Appletree’s Anaheim site is a high touch, high quality extension of your business. With exemplary customer support capabilities, our professional agents have the ability to act as your company’s customer service department. Performing all customer support functions, our call center agents are highly trained on your specific account and have a goal of first call resolution. Appletree can provide this customer service support in a full time, overflow, or after hours capacity with our live call centers.
Appletree in Anaheim, California serves a wide range of industries and businesses. Appletree agents follow a script tailored to your particular company’s needs. No matter what industry you’re in, your business can be assured that Appletree’s smart and well-trained call center agents will speak with all callers and clients in a helpful and professional manner that represents you.
Anaheim’s site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.
Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center solutions that support your customers 24 hours a day.
“We have been with Appletree for over twelve years and couldn’t be happier. We have confidence in their ability to get emergency calls to us rapidly and accurately. Our customers depend on us to be there when they need us, and thanks to Appletree, we have always been able to respond. They know our business so well that when we list a new phone number for an on call employee, they call to confirm. They are the best.”
In a diverse business market, impression management is key to developing a successful company. Grand Foods owes a great deal of success to Appletree Answering Service. Its contribution through prompt service, professional courtesy, and adapting to our eclectic customer base is immensely valuable.”
Thanks again Appletree we could not have done it without you.”
Director of Marketing, Grand Foods
“I just love what you are doing, your Answering Service staff is great. I would like very much to give your office a Pizza Lunch. I have no idea of where to have pizza delivered to your staff in Florida. Personally, I love thin crust; Pizza Hut works for me, unless staff goes for another brand. That’s it then, and I reserve the right to repeat this every two weeks, as may be needed. Your staff is Awesome, and I hope most of your clients reward you for your hard work, as I shall, since there is more to picking up a phone call, than just taking a call.”
“I love the unseen support staff – my Apple Tree Answering Service – who man the Front Lines, in my service to others. They are the backbone of this industry!”
“AppleTree Answers is Great!!!”
“After having many problems with our previous service we switched to Appletree several years ago, and have been happy ever since. Their staff members are professional and courteous to our patients and are very capable in directing our calls.”
“I have been affiliated with this family of companies (Appletree) for 30 years and have always found them to have an extremely reliable service and the most technologically advanced equipment.”
President, Advanced Solar Film
“I would like to take a minute and offer a great big THANK YOU to you and your staff during the recent ice storm. We lost our phone service for 4 days!! Your staff performed in spades for us, especially Zach! We were on a first name basis because I talked to him so often. Please pass along our thanks to everyone.”
Branch Manager, Canteen Service Company
“We are in the business of commercial and residential property management. After using different answering services, Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”
Property Manager, Bestfield Properties, LLC
“In order to achieve this high standard of service, I-CARE, Inc. has partnered with Appletree Answering Service since December of 2006. Appletree increases their ability to inform their staff expeditiously of important patient issues after work hours. “Appletree has been an asset to our company; allowing quick and informed responses to our patient’s needs on a 24 hour basis.”