Atlanta Call Center. Nationwide Coverage, Local Presence
Appletree Atlanta is located in the most populated city in Georgia. The office is conveniently located just off I-75/I-85 in Northwest Atlanta, less than 15 minutes from downtown. It also offers convenient access to I-285 and MARTA and is located within minutes of numerous restaurants and three shopping malls. The office itself offers floor to ceiling windows around the call center and has redundant power from on-site generators.
Appletree’s Atlanta office is a high quality extension of your business. Our call center experts are highly trained and can provide a variety of services for your company. We are a 24/7 facility that provides you with live call center experts that can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.
“In order to achieve this high standard of service, I-CARE, Inc. has partnered with Appletree Answering Service since December of 2006. Appletree increases their ability to inform their staff expeditiously of important patient issues after work hours. “Appletree has been an asset to our company; allowing quick and informed responses to our patient’s needs on a 24 hour basis.”
Director of Operations, I-CARE
“At Marriott ExecuStay, being available to our guests 24/7 is critical. Appletree Answers is a trusted vendor whose staff answers our phones when our offices are closed. They provide a crucial customer service touch point by connecting our guests with urgent, after hour needs to our on-call staff who can respond to these requests.”
General Manager, Marriott ExecuStay Western Hub Office
“We are in the business of commercial and residential property management. After using different answering services, Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”
Property Manager, Bestfield Properties, LLC
“We are in the business of commercial and residential property management. After using different answering services Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”
To Appletree Staff,
I would like to thank the Dispatchers and Supervisors. I appreciate all of you. I could not have organized my ride a longs and spot checks with my staff over the past two weeks without your help. I know you often hear complaints, but seldom are complimented on a job well done. Well, now I am.
Thank you, thank you, and thank you for all your help. You guys rock!
Portia Summers, L.V.N.
Director of Field Operations, California Forensic Phlebotomy
“Having Appletree as our partner allows us to give immediate service to our guests and customers. Appletree’s ability to reach us 24/7 has given us the opportunity to have our office closed at certain times and still know that we are not going to miss one call and even more important giving our guests the comfort of knowing they are reaching a real person who is going to help them get through to Hawaii Vacation Rentals,”
Owner, Hawaii Vacation Rentals
“I was familiar with Appletree from a previous job. So, when Harmony Care Hospice was ready for an answering service I recommended Appletree. They’re always reliable in processing the calls and solving any problems that may arise.”