Baton Rouge Call Center. Nationwide Coverage, Local Presence
With over 25 years of experience in the answering service industry, Appletree Baton Rouge has a local presence and approach to the community and their history. Located just off of Highway 190 with easy access to Interstates 10, 12 and 110 the 1,809 miles of roadway allows easy access both to and from the state’s capital. The office is in close proximity to local and state colleges, as well as the rich heritage, character and charm of America’s 70th largest Metropolitan area. Appletree Baton Rouge provides 24/7 live inbound call center services.
Appletree’s Baton Rouge site is a high touch, high quality extension of your business. With exemplary customer support capabilities, our professional agents have the ability to act as your company’s customer service department. Performing all customer support functions, our call center agents are highly trained on your specific account and have a goal of first call resolution. Appletree can provide this customer service support in a full time, overflow, or after hours capacity.
Appletree Answering Services in Baton Rouge serves a wide range of both local and national industries and businesses. Appletree’s call center agents work with a customized script that guides them through a customized script allowing them to partner with you and to tailor to your particular company’s needs. No matter what industry you’re in, your business can be assured that Appletree’s smart and well-trained call center agents will speak with all callers and clients in a helpful and professional manner that represents you.
Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center services supporting your customers 24 hours a day.
“We continue to be amazed at the competence and the performance of the Appletree team. Our customers are number one, and in our offices, there is nothing more important than catering to the customers every need. With Appletree Answering Service, we never have to worry that a customer will not be treated exactly as we would handle them. Their professionalism and efforts to accommodate every customer call are extravagant, and we can’t believe we ever worked without the Appletree team!”
CEO, Metro United Communications
“Diamond Phoenix Corp. is a manufacturing and systems integrator of automated storage and retrieval equipment. Since we provide our customers with telephone support 24/7, it is essential for us to have a dependable after-hours answering service to forward the support calls to our technicians so they can assist our customers. We are very pleased with Appletree and the service they provide to help us keep our customers happy. Thanks Appletree! Keep up the good work!”
Diamond Phoenix Corp.
“On behalf of the City of Wilmington and, particularly, my Office Of Cultural Affairs, I would like to thank Appletree for three years of fine service.
The success of Theature N at Nemours, the DuPont Clifford Brown Jazz Festival, the Riverfront Blues Festival and First Night Wilmington can be attributed in part to the role your staff played in taking orders for our patrons over the phone.
I would also like to mention that your staff has, at all times, been courteous, friendly and helpful to the people that call. Most people that call do not realize that they are speaking to an answering service, so the level of professionalism of your staff reflects well on the City of Wilmington.”
James M. Baker
“I would like to take a minute and offer a great big THANK YOU to you and your staff during the recent ice storm. We lost our phone service for 4 days!! Your staff performed in spades for us, especially Zach! We were on a first name basis because I talked to him so often. Please pass along our thanks to everyone.”
Branch Manager, Canteen Service Company
“Providing warranty service for a plumbing company is a 24/7 job. While I respond to the calls during regular hours, I heavily depend on Appletree for our weekend and after hour calls. For the last 5 years, they’ve been reliable and quickly responsive with our plumbing and HVAC issues. The staff at Appletree are very professional and treat our customers with care and compassion. They even email me a daily call log every morning to ensure that no call is missed. I would highly recommend Appletree to any company in need of an after hour call center.”
Warranty Manager, Bianchi Plumbing
“We have been with Appletree for over twelve years and couldn’t be happier. We have confidence in their ability to get emergency calls to us rapidly and accurately. Our customers depend on us to be there when they need us, and thanks to Appletree, we have always been able to respond. They know our business so well that when we list a new phone number for an on call employee, they call to confirm. They are the best.”
In a diverse business market, impression management is key to developing a successful company. Grand Foods owes a great deal of success to Appletree Answering Service. Its contribution through prompt service, professional courtesy, and adapting to our eclectic customer base is immensely valuable.”
Thanks again Appletree we could not have done it without you.”
Director of Marketing, Grand Foods
“Appletree is an ideal vendor. They’re the most customer-oriented company I’ve worked with. Anything we ask, they do. From providing timely responses to customizing how our departments are billed, Appletree has shown that our needs matter to them.”
Saint Luke's Health System
“Having Appletree as our partner allows us to give immediate service to our guests and customers. Appletree’s ability to reach us 24/7 has given us the opportunity to have our office closed at certain times and still know that we are not going to miss one call and even more important giving our guests the comfort of knowing they are reaching a real person who is going to help them get through to Hawaii Vacation Rentals,”