Charlotte Call Center. Nationwide Coverage, Local Presence
When it comes to a reliable Charlotte call center service, we’ve got you covered no matter what. Appletree provides all kinds of professional answering services in Charlotte, NC and we can customize an affordable plan to fit your requirements. Our talented team is available 24/7/365 so you never have to miss another call or sacrifice anything else in your life just because the phone is ringing. Contact us now to tell us about what you’re looking for in a Charlotte call center plan and we’ll create an ideal solution just for you!
“At Marriott ExecuStay, being available to our guests 24/7 is critical. Appletree Answers is a trusted vendor whose staff answers our phones when our offices are closed. They provide a crucial customer service touch point by connecting our guests with urgent, after hour needs to our on-call staff who can respond to these requests.”
General Manager, Marriott ExecuStay Western Hub Office
To Appletree Staff,
I would like to thank the Dispatchers and Supervisors. I appreciate all of you. I could not have organized my ride a longs and spot checks with my staff over the past two weeks without your help. I know you often hear complaints, but seldom are complimented on a job well done. Well, now I am.
Thank you, thank you, and thank you for all your help. You guys rock!
Portia Summers, L.V.N.
Director of Field Operations, California Forensic Phlebotomy
“Having Appletree as our partner allows us to give immediate service to our guests and customers. Appletree’s ability to reach us 24/7 has given us the opportunity to have our office closed at certain times and still know that we are not going to miss one call and even more important giving our guests the comfort of knowing they are reaching a real person who is going to help them get through to Hawaii Vacation Rentals,”
Owner, Hawaii Vacation Rentals
“We have been with Appletree for over twelve years and couldn’t be happier. We have confidence in their ability to get emergency calls to us rapidly and accurately. Our customers depend on us to be there when they need us, and thanks to Appletree, we have always been able to respond. They know our business so well that when we list a new phone number for an on call employee, they call to confirm. They are the best.”
In a diverse business market, impression management is key to developing a successful company. Grand Foods owes a great deal of success to Appletree Answering Service. Its contribution through prompt service, professional courtesy, and adapting to our eclectic customer base is immensely valuable.”
Thanks again Appletree we could not have done it without you.”
Director of Marketing, Grand Foods
“I have been affiliated with this family of companies (Appletree) for 30 years and have always found them to have an extremely reliable service and the most technologically advanced equipment.”
President, Advanced Solar Film
“On behalf of the City of Wilmington and, particularly, my Office Of Cultural Affairs, I would like to thank Appletree for three years of fine service.
The success of Theature N at Nemours, the DuPont Clifford Brown Jazz Festival, the Riverfront Blues Festival and First Night Wilmington can be attributed in part to the role your staff played in taking orders for our patrons over the phone.
I would also like to mention that your staff has, at all times, been courteous, friendly and helpful to the people that call. Most people that call do not realize that they are speaking to an answering service, so the level of professionalism of your staff reflects well on the City of Wilmington.”
James M. Baker
“The Appletree service has been a tremendous help to our business. We have landed several new accounts on the weekends -a time when our incoming calls were previously going to voicemail!”