El Paso Call Center. Nationwide Coverage, Local Presence
Welcome to Appletree’s El Paso site! El Paso is a desert city, which lies in West Texas and is rich with history and culture. El Paso stands on the Rio Grande (Río Bravo del Norte), across the border from Ciudad Juárez, Chihuahua, Mexico. The two cities form a combined international metropolitan area, sometimes called El Paso-Juárez. The El Paso site is centrally located in downtown El Paso with spectacular views of the Franklin Mountains to the north and across the border into Mexico from the south. Appletree El Paso is located less than 5 miles from the University of Texas at El Paso and 10 miles from Texas Tech University Health Sciences Center.
“A reliable answering service is a vital necessity to my law practice. I wanted my clients greeted warmly and professionally. I then wanted the messages conveyed to me as soon as humanly possible. I interviewed numerous services before deciding upon Appletree Answering Service.
Now, 5 years later, I am still pleased with the level of service I receive. Employees have always handled my account with the highest level of professionalism. If I was displeased with an outcome, they quickly remedied the matter to my satisfaction.
I would recommend Appletree Answering Service to any serious minded business. I have always felt that their level of service is rare and commendable.”
Attorney at Law, Louder Law Group
“We have worked with Appletree from the time of our product launch in 2002 and have grown exponentially since then. The dedicated account team knows our product and its uses as if they were internal employees and the quality of each call continues to surpass my expectations. I’ve never felt a need to look elsewhere.”
Founder & CEO, SimplyThick
“At Marriott ExecuStay, being available to our guests 24/7 is critical. Appletree Answers is a trusted vendor whose staff answers our phones when our offices are closed. They provide a crucial customer service touch point by connecting our guests with urgent, after hour needs to our on-call staff who can respond to these requests.”
General Manager, Marriott ExecuStay Western Hub Office
“Appletree has provided a great return on investment. I am able to concentrate on all other aspects of the business, because Appletree takes care of our telephone orders. I am very satisfied with the service.”
“In order to achieve this high standard of service, I-CARE, Inc. has partnered with Appletree Answering Service since December of 2006. Appletree increases their ability to inform their staff expeditiously of important patient issues after work hours. “Appletree has been an asset to our company; allowing quick and informed responses to our patient’s needs on a 24 hour basis.”
Director of Operations, I-CARE
“Thank you Appletree! We realized over $4,000 in profit using your service, as opposed to a loss in previous months. Our return on investment has settled where it should be and we thank you!”
Fones4All provides affordable phone service to low income households.
“Fones4All stroked a partnership agreement with Appletree Answering Service back in June of 2004 to handle our weekend and overflow call volume. From day one, Appletree has proven to be a professional, efficient and reliable call center. They not only take the time to understand the magnitude of your project, but they also take pride and ownership in managing the project. Their experience not only allows them to ask the right questions, but they are proactive in their approach to obtain information and ensure that their solution is accurate and precise. This has translated into a better close ratio for our company. Additionally, Appletree submits reports on a timely basis, so information can be analyzed and changes made to best fit our market’s dynamics. Fones4All is very pleased to have a partner in Appletree.”
“After having many problems with our previous service we switched to Appletree several years ago, and have been happy ever since. Their staff members are professional and courteous to our patients and are very capable in directing our calls.”