Kansas City Call Center. Nationwide Coverage, Local Presence
The Appletree Kansas City office is located in Midtown Kansas City, which is just south of Downtown. In the “City of Fountains”, Appletree’s Answering Service office is near the Booming Power and Light District, the Sprint Center and the Country Club Plaza. Appletree Kansas City was founded in 1969 and provides 24/7 live inbound call center services.
Appletree’s Kansas City site is a high touch, high quality extension of your business. With exemplary customer support capabilities, our professional call center agents have the ability to act as your company’s customer service department. Performing all customer support functions, our live call center agents are highly trained on your specific account and have a goal of first call resolution. Appletree can provide this customer service support in a full time, overflow, or after hours capacity.
Appletree Answering Service in Kansas City serves a wide range of industries and businesses. Appletree agents follow a script tailored to your particular company’s needs. No matter what industry you’re in, your business can be assured that Appletree’s smart and well-trained call center agents will speak with all callers and clients in a helpful and professional manner that represents you.
Kansas City’s answering sevice site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s live call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.
Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center supporting your customers 24 hours a day.
“At Marriott ExecuStay, being available to our guests 24/7 is critical. Appletree Answers is a trusted vendor whose staff answers our phones when our offices are closed. They provide a crucial customer service touch point by connecting our guests with urgent, after hour needs to our on-call staff who can respond to these requests.”
General Manager, Marriott ExecuStay Western Hub Office
“We are in the business of commercial and residential property management. After using different answering services Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”
“Appletree is an ideal vendor. They’re the most customer-oriented company I’ve worked with. Anything we ask, they do. From providing timely responses to customizing how our departments are billed, Appletree has shown that our needs matter to them.”
Saint Luke's Health System
“I was familiar with Appletree from a previous job. So, when Harmony Care Hospice was ready for an answering service I recommended Appletree. They’re always reliable in processing the calls and solving any problems that may arise.”
Director of Patient Services, Harmony Care Hospice
“On behalf of the City of Wilmington and, particularly, my Office Of Cultural Affairs, I would like to thank Appletree for three years of fine service.
The success of Theature N at Nemours, the DuPont Clifford Brown Jazz Festival, the Riverfront Blues Festival and First Night Wilmington can be attributed in part to the role your staff played in taking orders for our patrons over the phone.
I would also like to mention that your staff has, at all times, been courteous, friendly and helpful to the people that call. Most people that call do not realize that they are speaking to an answering service, so the level of professionalism of your staff reflects well on the City of Wilmington.”
James M. Baker
“I have been affiliated with this family of companies (Appletree) for 30 years and have always found them to have an extremely reliable service and the most technologically advanced equipment.”