Phoenix Call Center. Nationwide Coverage, Local Presence
Appletree’s Phoenix office is located in the center of a rapidly expanding Valley of the Sun, midway between the Encanto Park and Palo Verde Golf Courses. Our fourth floor suite showcases views of the Phoenix skyline as well as the White Tank Mountains and South Mountain. City buses and the light rail systems are close by, as is Sky Harbor International Airport. Historic ChrisTown Mall is just down the street from our building. It is the oldest operating mall in Phoenix and the first indoor mall built in Arizona.
“We are in the business of commercial and residential property management. After using different answering services, Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”
Property Manager, Bestfield Properties, LLC
“In order to achieve this high standard of service, I-CARE, Inc. has partnered with Appletree Answering Service since December of 2006. Appletree increases their ability to inform their staff expeditiously of important patient issues after work hours. “Appletree has been an asset to our company; allowing quick and informed responses to our patient’s needs on a 24 hour basis.”
Director of Operations, I-CARE
“Having Appletree as our partner allows us to give immediate service to our guests and customers. Appletree’s ability to reach us 24/7 has given us the opportunity to have our office closed at certain times and still know that we are not going to miss one call and even more important giving our guests the comfort of knowing they are reaching a real person who is going to help them get through to Hawaii Vacation Rentals,”
Owner, Hawaii Vacation Rentals
Fones4All provides affordable phone service to low income households.
“Fones4All stroked a partnership agreement with Appletree Answering Service back in June of 2004 to handle our weekend and overflow call volume. From day one, Appletree has proven to be a professional, efficient and reliable call center. They not only take the time to understand the magnitude of your project, but they also take pride and ownership in managing the project. Their experience not only allows them to ask the right questions, but they are proactive in their approach to obtain information and ensure that their solution is accurate and precise. This has translated into a better close ratio for our company. Additionally, Appletree submits reports on a timely basis, so information can be analyzed and changes made to best fit our market’s dynamics. Fones4All is very pleased to have a partner in Appletree.”
“We use Appletree Answering Service to increase productivity. Because Appletree agents let us know who’s on the line, we can accept the call or have the agent take a message. This virtually eliminates needless interruptions and saves us a substantial amount of time.”
“As an outsource supplier for SENOS PR, Appletree has excelled in reliable service, meeting the goals set forth in our company’s business plan, and exceeded the result for the growth of our women’s radiology practice. The numbers speak for themselves. They have been able to successfully manage the 24 hour, 7 days a week appointment scheduling program. We are truly pleased with the support given by Appletree and the professionalism of their staff.”
Operations Director, SENOS PR
“We continue to be amazed at the competence and the performance of the Appletree team. Our customers are number one, and in our offices, there is nothing more important than catering to the customers every need. With Appletree Answering Service, we never have to worry that a customer will not be treated exactly as we would handle them. Their professionalism and efforts to accommodate every customer call are extravagant, and we can’t believe we ever worked without the Appletree team!”