St. Louis Call Center. Nationwide Coverage, Local Presence
Appletree St. Louis is in its 29th year of business as one of St. Louis’ premier call centers. Conveniently located near highways 64, 170, and 270, the Appletree office is in the HBE Building in the west county suburb of Creve Coeur. In one of the area’s largest business hubs, the office is only minutes from downtown St. Louis, including the Gateway Arch, Forest Park, and Busch Stadium. The Appletree St. Louis call center provides 24/7 live inbound phone answering services.
Appletree’s St. Louis site is a high touch, high quality extension of your business. With exemplary customer support capabilities, our professional agents have the ability to act as your company’s customer service department. Performing all customer support functions, our call center agents are highly trained on your specific account and have a goal of first call resolution. Appletree can provide this customer service support in a full time, overflow, or after hours capacity.
Appletree St. Louis serves a wide range of industries and businesses. Appletree agents follow a script tailored to your particular company’s needs. No matter what industry you’re in, your business can be assured that Appletree’s smart and well-trained call center agents will speak with all callers and clients in a helpful and professional manner that represents you.
St. Louis’s site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.
Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center supporting your customers 24 hours a day.
“Diamond Phoenix Corp. is a manufacturing and systems integrator of automated storage and retrieval equipment. Since we provide our customers with telephone support 24/7, it is essential for us to have a dependable after-hours answering service to forward the support calls to our technicians so they can assist our customers. We are very pleased with Appletree and the service they provide to help us keep our customers happy. Thanks Appletree! Keep up the good work!”
Diamond Phoenix Corp.
“We use Appletree Answering Service to increase productivity. Because Appletree agents let us know who’s on the line, we can accept the call or have the agent take a message. This virtually eliminates needless interruptions and saves us a substantial amount of time.”
“On behalf of the City of Wilmington and, particularly, my Office Of Cultural Affairs, I would like to thank Appletree for three years of fine service.
The success of Theature N at Nemours, the DuPont Clifford Brown Jazz Festival, the Riverfront Blues Festival and First Night Wilmington can be attributed in part to the role your staff played in taking orders for our patrons over the phone.
I would also like to mention that your staff has, at all times, been courteous, friendly and helpful to the people that call. Most people that call do not realize that they are speaking to an answering service, so the level of professionalism of your staff reflects well on the City of Wilmington.”
James M. Baker
“After having many problems with our previous service we switched to Appletree several years ago, and have been happy ever since. Their staff members are professional and courteous to our patients and are very capable in directing our calls.”
“Providing warranty service for a plumbing company is a 24/7 job. While I respond to the calls during regular hours, I heavily depend on Appletree for our weekend and after hour calls. For the last 5 years, they’ve been reliable and quickly responsive with our plumbing and HVAC issues. The staff at Appletree are very professional and treat our customers with care and compassion. They even email me a daily call log every morning to ensure that no call is missed. I would highly recommend Appletree to any company in need of an after hour call center.”
Warranty Manager, Bianchi Plumbing
“I would like to take a minute and offer a great big THANK YOU to you and your staff during the recent ice storm. We lost our phone service for 4 days!! Your staff performed in spades for us, especially Zach! We were on a first name basis because I talked to him so often. Please pass along our thanks to everyone.”
Branch Manager, Canteen Service Company
“We have worked with Appletree from the time of our product launch in 2002 and have grown exponentially since then. The dedicated account team knows our product and its uses as if they were internal employees and the quality of each call continues to surpass my expectations. I’ve never felt a need to look elsewhere.”
Founder & CEO, SimplyThick
“A reliable answering service is a vital necessity to my law practice. I wanted my clients greeted warmly and professionally. I then wanted the messages conveyed to me as soon as humanly possible. I interviewed numerous services before deciding upon Appletree Answering Service.
Now, 5 years later, I am still pleased with the level of service I receive. Employees have always handled my account with the highest level of professionalism. If I was displeased with an outcome, they quickly remedied the matter to my satisfaction.
I would recommend Appletree Answering Service to any serious minded business. I have always felt that their level of service is rare and commendable.”