West Palm Beach
West Palm Beach Call Center. Nationwide Coverage, Local Presence
Appletree’s West Palm Beach office is located in Palm County. Our offices are located less than 2 miles from the downtown business district. We have a local presence from Martin County and as far south to Monroe County including the Florida Keys. Not only do we have a large local presence we also can provide Nationwide Coverage.
Our site has over 20 years in the answering service industry and pride ourselves on our customer care touch that we give not only to our clients but more importantly your customers. Our experts are highly trained and can provide that customer care touch that is needed today to help your business grow.
Appletree’s West Palm Beach site handles a wide variety of industries and businesses. The scripts that are followed by our experts are tailor made by you. Our experts are able to handle all types of calls including order taking, scheduling appointments, medical dispatching and much more. We are also able to assist the bilingual community 24/7.
“As an outsource supplier for SENOS PR, Appletree has excelled in reliable service, meeting the goals set forth in our company’s business plan, and exceeded the result for the growth of our women’s radiology practice. The numbers speak for themselves. They have been able to successfully manage the 24 hour, 7 days a week appointment scheduling program. We are truly pleased with the support given by Appletree and the professionalism of their staff.”
Operations Director, SENOS PR
“We have been with Appletree for over twelve years and couldn’t be happier. We have confidence in their ability to get emergency calls to us rapidly and accurately. Our customers depend on us to be there when they need us, and thanks to Appletree, we have always been able to respond. They know our business so well that when we list a new phone number for an on call employee, they call to confirm. They are the best.”
In a diverse business market, impression management is key to developing a successful company. Grand Foods owes a great deal of success to Appletree Answering Service. Its contribution through prompt service, professional courtesy, and adapting to our eclectic customer base is immensely valuable.”
Thanks again Appletree we could not have done it without you.”
Director of Marketing, Grand Foods
“I would like to take a minute and offer a great big THANK YOU to you and your staff during the recent ice storm. We lost our phone service for 4 days!! Your staff performed in spades for us, especially Zach! We were on a first name basis because I talked to him so often. Please pass along our thanks to everyone.”
Branch Manager, Canteen Service Company
“Providing warranty service for a plumbing company is a 24/7 job. While I respond to the calls during regular hours, I heavily depend on Appletree for our weekend and after hour calls. For the last 5 years, they’ve been reliable and quickly responsive with our plumbing and HVAC issues. The staff at Appletree are very professional and treat our customers with care and compassion. They even email me a daily call log every morning to ensure that no call is missed. I would highly recommend Appletree to any company in need of an after hour call center.”
Warranty Manager, Bianchi Plumbing
“A reliable answering service is a vital necessity to my law practice. I wanted my clients greeted warmly and professionally. I then wanted the messages conveyed to me as soon as humanly possible. I interviewed numerous services before deciding upon Appletree Answering Service.
Now, 5 years later, I am still pleased with the level of service I receive. Employees have always handled my account with the highest level of professionalism. If I was displeased with an outcome, they quickly remedied the matter to my satisfaction.
I would recommend Appletree Answering Service to any serious minded business. I have always felt that their level of service is rare and commendable.”
Attorney at Law, Louder Law Group
“We are in the business of commercial and residential property management. After using different answering services, Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”